Conditions of sale:

This ticket is issued on behalf of the organisation responsible for the performance or event shown on the face including the promoter and venue and is subject to the terms and conditions indicated on this ticket or displayed on the premises. Purchasers should note that this ticket is sold by an agent for the organisation responsible for the event, and details of the organiser/promoter are available on request from authorised ticketing agents. Purchase and possession of this signifies agreement to the following conditions:

1. This ticket is issued subject to the rules and regulations of the site owners, operators and management.
2. It is a licensing condition that every person entering the event site must have a valid ticket.
3. Ticket holders are required to carefully check their tickets in advance of their visit; mistakes may not be rectified on the day.
4. The event promoter reserves the right to refuse entry of the ticket holder to the event site. Customers found to be causing damage to the site, the site infrastructure, causing harm to any other person on site or in breach of these conditions will be subject to prosecution.
5. The event promoter reserves the right to search all persons and personal property and refuse admission to, or eject from, the site any person who refuses to be searched by a security official.
6. This ticket is not transferable. No money will be refunded or tickets exchanged after purchase unless the event is cancelled. In the event of cancellation, the promoter’s sole obligation and liability shall be to offer a ticket for an alternative performance by the relevant artist, if available, or a full refund of the face value of this ticket. No other claims will be entertained.
7. No duplicate tickets or wristbands will be issued in the event of loss.
8. No pass-outs will be issued. Holders of camping tickets must exchange them for a wristband, which will allow the wearer to leave and re-enter the festival site.
9. No tickets may be used for competitions, promotions or hospitality packages without the written consent of the event promoter.  Any ticket re-sold or transferred in such a manner will become voidable and the holder may be refused admission or ejected from the site.
10. Admission to the site and performance is at the ticket holder’s own risk. Neither the promoter nor the site management shall be held liable for any injury or damage sustained within the site.
11. Camping is only permitted within the designated areas. Camping tickets must be bought in advance.  Camping tickets are only valid when combined with a festival ticket.
12. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world.
13. Unauthorised photography or use of recording equipment is prohibited. No audio, audio visual or cinematographic devices shall be brought in to the site.
14. The event promoter reserves the right to make any change whatsoever to the act programme owing to any unforeseen or unavoidable cause.
15. Neither the venue nor the promoter can accept responsibility for lost or stolen property.
16. Children under the age of eight will not be admitted. Children under 16 years old must be accompanied by a parent or guardian over 21.
17. This festival takes place outdoors. Customers are advised to wear appropriate clothing and footwear and protection against potential inclement weather.
18. Strobe lighting may be used during the festival.
19. With the exception of dogs assisting the visually impaired, no animals are permitted onto the site.
20. Only buy official merchandise from identified vendors within the event site. For further help on the day, please refer to the on-site information desk.
21. No trading without the prior consent of the promoters.
22. No illegal substances may be brought in to the festival site – any found will lead to prosecution.
23. WARNING – Prolonged exposure to loud noise may cause damage to your hearing.
24. A wide selection of food & drink will be available to purchase on site.
25. No glass bottles to be brought in to the festival site.  Cans are only allowed on the campsites but not in the festival arena – any found will be confiscated.
26. Disposable BBQ’s are allowed in the campsite only, however, the organiser reserves the right to confiscate any disposable BBQ’s used irresponsibly.
27. Any item that is deemed unsuitable may be refused at our discretion.  This includes fireworks, smoke canisters, offensive weapons or other similar articles and any person in possession of such articles may be refused entry or ejected.
28. Any person found to be behaving in a manner deemed unsociable or potentially dangerous will be ejected from the festival site without refund.
29. No open fires.
30. No crowd surfing, no moshing.

The possession of this ticket shall constitute an acceptance by the holder of these conditions and imply an undertaking on the part of the holder to observe them.  In the event of any breach of these conditions, the event promoter reserves the right to cancel this ticket and retain any monies paid therefore.

Other than the provisions advertised or outlined by the box office at the time of sale, customers are required to address any special needs by contacting the box office in advance of their visit, as the event promoter may not be able to provide those needs without notice.